For information on our Support SLAs, please visit:
https://www.anaconda.com/wp-content/uploads/2019/04/2019-Datasheet-AnacondaSupport.pdf
For information regarding our Premium level support service, please visit:
https://www.anaconda.com/wp-content/uploads/2019/04/2019-Datasheet-AnacondaPremiumSupport-v3.pdf
For questions regarding your organization's level of support, please submit a ticket by logging into the support portal by clicking here: https://support.anaconda.com/hc/en-us/requests/new